ACS President Steve Crane received his Law Enforcement and Security Administration degree from Northern Michigan University and began his career as an undercover investigator for a national retail chain. Over the next 18 years, Mr. Crane worked his way through the management ranks holding positions including Shopping Supervisor, Investigator/Analyst, District Loss Prevention Manager, Regional and Divisional Loss Prevention Director, and finally as a Corporate Loss Prevention Director. Mr. Crane started his career in Detroit, Michigan, and has worked throughout the Midwest. During this time, Mr. Crane had the opportunity to work with many different private investigators while conducting various retail investigations. Although talented in their own respects, Mr. Crane noticed that many of them were lacking in the areas of customer service and detailed retail knowledge. When Mr. Crane founded ACS in Detroit, Michigan, he used this experience to set the foundation for the company. ACS is a results-driven company where our staff possesses extensive knowledge in the areas in which they serve and take pride in providing superior customer service. All of the senior management at ACS’s Detroit, Michigan, office has loss prevention experience and are instrumental in training and developing the next generation of investigators. Most importantly, ACS of Detroit, Michigan, tailors each and every investigation to fit our client’s needs.
The following are some of the services that ACS provides: